State Farm responds to storm claims - WOWK 13 Charleston, Huntington WV News, Weather, Sports

State Farm responds to storm claims

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State Farm announced Monday it had received about 870 property claims and about 80 automobile claims in West Virginia.

The company said in a news release its first priority is taking care of customers' needs as quickly as possible. Customers can start the claims process by first calling their State Farm agents.

If the agent cannot be reached, customers can report claims at 1-800-732-5246, statefarm.com or the "Pocket Agent" app for smart phones.

State Farm has advised customers to make reasonable, temporary repairs to their properties if it's possible, such as boarding up windows and holes, removing water and providing ventilation to speed drying and by cleaning and drying furniture.

Customers with covered losses may be reimbursed for their temporary repairs, so customers should save receipts for tarps, plywood or other supplies to make those repairs.