CHARLESTON, West Virginia -
Saint Albans resident Keith Lucas threw away most of his recent $300 grocery list; frozen food that didn't survive five days without power.
"It's horrible," said Lucas.
He was throwing the food away at the Eighth Street Municipal dump site, setup earlier this week for spoiled food.
Lucas found out about the dump site only earlier Wednesday when the most important thing of the past week happened to him:
"Our power just came back on earlier today," said Lucas.
At the Metro 911 headquarters in South Charleston, members of the Kanawha County Emergency Management put plans in place for spoiled food dump sites across the county.
Dale Petry, with the Kanawha County Emergency Management recognized without power, many people weren't getting important updates. Instead, they're focusing on radio and social media updates.
They're also funneling information, along with their supplies to the cooling stations. However, keeping up with demand is becoming a challenge.
"As soon as they call, they run back out," said Petry.
The center has been fielding calls about cooling stations, where to find ice and other supplies, but there has been one dominant question throughout.
"The bulk of the calls have been, 'When is my power coming back on,'" said Petry.