Power outages have been a huge problem due to heavy, wet snow and high winds.
People who live on South Ruffner Road are no stranger to power outages.
Matthew Mccall lost power for four days after the derecho on June 29.
He lost power, again, thanks to Sandy.
He said the derecho prepared him a little bit better for this storm.
"Once you have it one time, you get prepared for anything. So, you keep stuff on hand like kerosene heaters and stuff like that," he said.
He's not mad at the power company but is tired of the lights going out what seems like every few months.
"I know they are working hard and I have a lot of respect for all the guys working in this weather. All I say is please get the power back on," he said.
Courtney Clay said she woke up freezing cold Tuesday morning.
"I thought our breakers had turned off and we started flipping breakers and I looked out the window and I realized no one had power and it was cold," she said.
The freezing temperatures were too much for her to bear.
"We had to turn all of our gas heaters to keep the house warm. Now, I'm leaving to go to my grandmother's in a few minutes because it's too cold to stay here and we can't cook anything," she said.
Despite the mass outages, AEP said it was better prepared this time around.
"People have been looking at this for days now. It's given us the opportunity to get almost 400 additional workers in here to help our local Appalachian crews and that's a huge help," said Phil Moye, American Electric Power spokesperson.
Still, the help isn't coming fast enough for some people who miss the simple things they can't enjoy in the dark.
"TV; that's about it. We stay warm. We eat. So, we're pretty much okay right now," Mccall said.
Full power restoration could take anywhere between 7-10 days.
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