Car dealership recognized for standing up to insurance company - WOWK 13 Charleston, Huntington WV News, Weather, Sports

Car dealership recognized for standing up to insurance company

Posted: Updated:
  • Local NewsLocal NewsMore>>

  • Sistersville Woman Crowned Mrs. West Virginia, Will Compete for National Title

    Sistersville Woman Crowned Mrs. West Virginia, Will Compete for National Title

    Tuesday, July 15 2014 4:17 AM EDT2014-07-15 08:17:38 GMT
    A Sistersville mother, wife, and soon-to-be teacher, holds another very impressive title as she gets ready to take on the competition on a national stage.Mrs. West Virginia, Melissa Smith, will compete for the title of "Mrs.United States," in September. Smith travels throughout the state right now helping to push her platform. "Right now, I'm very focused on improving literacy education. I'm going to be an elementary school teacher and I have been traveling throughout West Virginia reading to...
    A Sistersville mother, wife, and soon-to-be teacher, holds another very impressive title as she gets ready to take on the competition on a national stage.Mrs. West Virginia, Melissa Smith, will compete for the title of "Mrs.United States," in September. Smith travels throughout the state right now helping to push her platform. "Right now, I'm very focused on improving literacy education. I'm going to be an elementary school teacher and I have been traveling throughout West Virginia reading to...
  • Federal judge in Martinsburg, West Virginia, sends 10 to prison for violating probation

    Federal judge in Martinsburg, West Virginia, sends 10 to prison for violating probation

    Sunday, July 6 2014 11:00 AM EDT2014-07-06 15:00:12 GMT
    Nine Martinsburg, West Virginia, residents and another from Keyser were sentenced to federal prison for breaking the law while they were on supervised release or probation.
    Nine Martinsburg, West Virginia, residents and another from Keyser were sentenced to federal prison for breaking the law while they were on supervised release or probation.

South Charleston auto dealer Joe Holland has been named the 2012 Consumer Advocate of the Year by the West Virginia Association for Justice.

The dealership was recognized for reporting unlawful business practices to the West Virginia Attorney General's Consumer Protection Division. In one case, Liberty Insurance had asked the dealership's body shop to use aftermarket crash parts on newer model cars without informing the cars' owners. This practice is against the law in West Virginia unless the customer gives prior consent. Holland refused to comply, and the insurer revoked the body shop from its preferred provider list.

However, the attorney general's office began an investigation and filed a lawsuit against Liberty Insurance and another body shop. 

According to  the West Virginia Consumer Credit and Protection Act §46A-6B-3, body shops "must use genuine crash parts sufficient to maintain the manufacturer's warranty for fit, finish, structural integrity, corrosion resistance, dent resistance and crash performance unless the motor vehicle owner consents in writing at the time of the repair to the use of aftermarket crash parts."  It also states that insurance companies may not require the use of aftermarket crash parts.  The law applies to automobiles three years or newer.  While some argue that the use of aftermarket crash parts save money, they often do not fit properly, may not meet safety standards or come without warranties.