Christmas Day water woes plague Kanawha County community - WOWK 13 Charleston, Huntington WV News, Weather, Sports

Christmas Day water woes plague Kanawha County community

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Thomas Jones was one of hundreds of people who woke up without water on Christmas morning.

A major water line ruptured early morning in Kanawha County, halting water service to most people living in Rand.

Part of Midland Trail was reduced to one lane during the repair.

The rupture flooded parts of the road, including the railroad tracks.

Jack Richardson and his West Virginia American Water crew got a call early Christmas morning that there was a big problem in Rand.

They stopped what they were doing at home and headed straight to the source.

Richardson missed Christmas morning with his family, but said emergencies like this one are his top priority.

"They can break anytime and we've got to fix them. We've got to get the customers back with water," Richardson said.

Jones said he appreciates how hard everyone worked to restore water service to the area.

"I'm glad someone has enough in them to come out on this day and leave their families to help other families. It's a blessing. It really is," he said.

Jones said a little traffic and a little less water isn't going to damper his Christmas Day.

"My household understands what this day is all about in the first place. A little water, no water, rain, whatever comes, it's not going to damper the day. We are still going to be blessed and excited," he said.

WVAW was able to fix the break and turn the water back on Tuesday afternoon.

Workers said the line was old and that these things happen from time to time.