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U.S. Small Business Administration

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CLARKSBURG, WV -

The U.S. Small Business Administration has recognized West Virginia's District Deputy Director Karen Friel for a best practice improvement that has been selected for use in all of SBA's district offices nationwide.

Friel's innovation came after she saw a need for a document encompassing the necessary facts, statistics, contacts and news for the district office in one place. The briefing book provides the essential information about the district's mission, operations and resource partners. 

Because of the demand for such a product, the SBA now has adopted Friel's approach as the template across the country.