PSC warns of utility billing scam - WOWK 13 Charleston, Huntington WV News, Weather, Sports

PSC warns of utility billing scam

Posted: Updated:
  • EnergyEnergyMore>>

  • UPDATE: WV leaders applaud possible energy company expansion

    UPDATE: WV leaders applaud possible energy company expansion

    Tuesday, September 2 2014 11:05 AM EDT2014-09-02 15:05:44 GMT
    House Speaker Tim Miley, D-Harrison, said the announcement of four major energy companies partnering to build a proposed natural gas Atlantic Coast Pipeline is another step toward expanding West Virginia's economy.
    House Speaker Tim Miley, D-Harrison, said the announcement of four major energy companies partnering to build a proposed natural gas Atlantic Coast Pipeline is another step toward expanding West Virginia's economy.
  • WV Wilderness group fights against gas companies over pipeline in Pocahontas County

    WV Wilderness group fights against gas companies over pipeline in Pocahontas County

    Tuesday, September 2 2014 10:40 AM EDT2014-09-02 14:40:53 GMT
    The West Virginia Wilderness group has been fighting three gas companies for months, who want to put a pipeline in Pocahontas County .Lauren Ragland is the founder of West Virginia Wilderness and said the pipeline does not belong in Pocahontas County.
    The West Virginia Wilderness group has been fighting three gas companies for months, who want to put a pipeline in Pocahontas County .Lauren Ragland is the founder of West Virginia Wilderness and said the pipeline does not belong in Pocahontas County.
  • Dominion, Duke to build $5B natural gas pipeline

    Dominion, Duke to build $5B natural gas pipeline

    Tuesday, September 2 2014 9:20 AM EDT2014-09-02 13:20:59 GMT
    Dominion Resources, Duke Energy and other partners have proposed building a $5 billion natural gas pipeline to connect the Southeast with the prodigious supplies of natural gas being produced in Pennsylvania, Ohio and West Virginia.
    Dominion Resources, Duke Energy and other partners have proposed building a $5 billion natural gas pipeline to connect the Southeast with the prodigious supplies of natural gas being produced in Pennsylvania, Ohio and West Virginia.

The Public Service Commission has issued a warning about scam phone calls in Virginia and Kentucky from people claiming to represent electric companies.

 

The callers threaten to "shut off electric service unless a delinquent bill is paid within a matter of hours."  The callers instruct customers to go to Wal-Mart or another store and buy a Green Dot Visa or similar pre-paid debit card, load money onto the card and pay over the phone.

Elderly people and businesses are being targeted.  Scammers reportedly have created a sense of legitimacy by making the name and number of the power company appear on the victims' caller ID.

Although the scam has not yet been reported in West Virginia, the PSC is reminding West Virginians to be vigilant, use common sense if contacted about utility payments and keep the following in mind:

 

  • Utility company representatives calling about a delinquent bill would not specify a method of payment.
  • Customers should only use methods authorized by the utility company to pay bill.
  • Anyone who receives a billing call should try to verify the identity of the caller and report to police calls that seem similar to the scam

 

 

 

 For more information on authorized payment locations, contact your utility company.