The family of Cherice Gwinn-Stephens is still holding out hope for new clues about her disappearance. They say she has been missing for 20 years and they believe she may be dead.
Now Crime Stoppers is offering a cash reward of up to $5,000 for information.
Cherice Gwinn Stephens was 23-years-old, when family members say she vanished without a trace. They say she would never just take off.
They have been in pain, but they are still looking for answers.
"It's been painful, but we haven't given up hope," said Thomas Gwinn Jr., Gwinn-Stephens' brother.
Cherice Gwinn Stephens was married to Norman Stephens, and they lived in the Bolt area of Raleigh County. He says Cherice dropped him off at work in a 1993 white Dodge Daytona. Weeks after her disappearance, Norman Stephens filed for divorce. Gwinn Stephens' loved ones say he refused to take a lie detector test and stopped talking to family members.
"There's people out there that knows where she's at. But at the time, they're not talking right now," said Thomas Gwinn Jr.
The family hung up posters, hired outside sources, and started their own investigation.
At the time of Cherice's disappearance, the Breckenridge Missionary Baptist Church in Bolt was constructing an addition to their church.
Family members believed they could find clues there and wanted to search an old septic tank, at their expense, but leaders at the church did not allow the search. Now the family has created a website, hoping to generate tips and new leads.
"We live with this every day of our lives. This is something that we live with everyday," said Michelle Gwinn, Gwinn-Stephens' sister-in-law.
West Virginia State Police troopers say their investigation continues.
"We've got a couple leads this week that we're following up on and more information," said Sgt. D.L. Bowles, with the West Virginia State Police.
Now the family is just hoping they can move forward.
"Well that's what we're after. We're after closure and we're after the justice," said Thomas Gwinn Jr.