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The iPhone chat app is redesigned in the iOS 7 style with added usability and functionalities
VANCOUVER, British Columbia, Dec. 19, 2013 /PRNewswire/ -- Comm100, the leading global provider of customer service and communication solutions, has just launched an updated iPhone app for its widely used live chat software in response to the release of iOS 7 and customers' feature requests.
Compiled with iOS 7 SDK, the new Comm100 Live Chat iPhone app has fully adopted the iOS 7 UI style, which makes it not only more modern-looking but also easier to use. In addition, some great new features are introduced with the update, further improving the efficiency and effectiveness of live chat on the phone. Users can either send the chat transcripts to an email address, or directly throw them to the support ticketing system for future follow-up; more visitor information such as user-self-defined fields is available and the display of the visitor information is optimized to ensure that everything users need is at their fingertips; images, files and links received during a chat can be attained immediately to enrich the mobile live chat experience; and there are also some other minor tweaks or fixes such as improved push notifications and sound alerts.
Comm100 Live Chat is an award-winning live chat support solution with over 100,000 business users around the world. Comm100 Live Chat iPhone App empowers users to stay online with their iPhones or iPads so as to keep connected with website visitors while on the go. Users can not only respond to chat requests, but also proactively reach out to the potential customers for improved website conversions.
"After two months of using Comm100 Live Chat, we had increased our revenue through the website by 15% with one less staff member," said Robert Laughton, owner of The Water Cooler Company in the UK. Learn more about Comm100 Live Chat at: http://www.comm100.com/livechat/
Comm100 is the leading provider of on-demand customer service and communication solutions that enable businesses of any size to better serve, inform, and convert their customers. Comm100's products include Live Chat, Email Marketing, Support Ticket, Help Desk, Forum and Knowledge Base. To date, Comm100 has been embraced by over 200,000 businesses across the globe, including Intel, Sunoco, Goodwill, Rogers and many more. Learn more about Comm100 at: http://www.comm100.com/
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