Potential scam with offering tax support and computer help - WOWK 13 Charleston, Huntington WV News, Weather, Sports

Consumers need to be aware of a potential on-line scam offering tax software and computer support

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Security experts want to warn you about a potential online scam. Jerome Segura researches online scams and viruses and blogs about them. Segura reached out to 13 News about two web sites called Digital-Accountants and Tech Accountants.com. Both claim to offer tax software and computer support.

When Segura told them he was having issues with his tax software he says they told him he had errors and infections in his computer, and asked him to pay several hundred dollars to fix his computer. But Segura says there was really nothing wrong with his computer.

"Anything that's very hot at the moment, these companies are going to be targeting it, people should be really careful when they do online searches," said Segura.

13 News Anchor Courtney Khondabi did some research on the two companies Segura mentioned, Tech Accountants and Digital-Accountants.com. After making more than a dozen calls to the numbers listed on the web sites, she spoke with a man named "Bruce." He said both those numbers dialed send calls to the same call center located in India. 

"Bruce" would not comment on the situation at the time but said he was working with Jerome Segura to "resolve the issue".