Customers throughout E-ZPass network in eastern U.S. report phis - WOWK 13 Charleston, Huntington WV News, Weather, Sports

Customers throughout E-ZPass network in eastern U.S. report phishing emails

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Patrick Morrisey Patrick Morrisey

Consumers who receive phishing emails purporting to be from E-ZPass should report the email to the Internet Crime Complaint Center, as well as the state Consumer Protection Division, Attorney General Patrick Morrisey advises.

Morrisey said the scam is not limited to West Virginia: Customers in 15 states in the eastern United States that are part of the E-ZPass network have received the suspect emails, he said.

“Because of the scope of the scam, consumers who receive suspicious emails allegedly from E-ZPass should also file a complaint with the Internet Crime Complaint Center at That site is dedicated to sharing information on Internet crimes across law enforcement agencies,” he said.

The scammers are sending emails from someone purporting to be with E-ZPass with a subject line that may read “In arrears for driving on toll road.” The email is bogus, however. E-ZPass has said it is not an authorized communication from it or its partnering toll agencies, and has urged consumers to not open the email, respond to it or click on any links provided.

“E-ZPass has informed states that the FBI’s Cyber Crime Division is aware of the issue. Anyone who has received this scam email and may have fallen victim to this may file a complaint with the IC3,” Morrisey said.

West Virginia residents who’ve received the suspicious email or those who feel victimized by any other scam should contact the Attorney General’s Consumer Protection Division at (800) 368-8808. To contact the IC3, go online to