CHARLESTON, WV (WOWK) – Each state in WOWK, Channel 13’s viewing area has set up COVID-19 hotlines to help the residents of West Virginia, Kentucky and Ohio stay up to date and receive the assistance they need.
- West Virginia residents can call 1-800-887-4304
- Kentucky residents can call 1-800-722-5725
- Ohio residents can call 1-833-427-5634
In addition, several organizations have established COVID-19 hotlines to assist area residents with specific needs.
Crisis counseling and support
Natural disasters – including such pandemics as the coronavirus outbreak – can be overwhelming and also can seriously affect emotional health.
The Disaster Distress Helpline, 1-800-985-5990, operates 24 hours per day, seven days per week and can provide immediate counseling to anyone who is seeking help in coping with the mental or emotional effects caused by developments related to the coronavirus pandemic.
The Helpline is sponsored by the Substance Abuse and Mental Health Services Administration. Helpline specialists are trained to assist callers who have a range of symptoms.
Residents can also reach out via their website.
Help for veterans
Vets4Warriors, 1-855-838-8255, housed at the Rutgers University Behavioral Health Care National Call Center, offers 24 hours per day, seven days per week peer support networks that serves any veteran, service member, family member or caregiver.
They provide immediate, free and long-term peer support through confidential phone, chat, text and email conversations. No matter the issue their peers are prepared to stay connected with you until the issue is resolved.
The United Way
The United Way encourages anyone needing assistance through the COVID-19 pandemic to call 211 to connect with specialists available 24 hours and 365 days for all their questions.
Residents can also text their zip code to 211 or Visit their website.
Residents can call 304-526-6544 from 8 a.m. and 6 p.m., Monday through Friday to receive the assistance they need.
Filing consumer complaints
Those who have come across potential scams can report to their State Attorney General.
The phone number in West Virginia is 1-800-368-8808, or residents can fill out an online consumer complaint form.
Kentucky’s Attorney General can be reached at 502-696-5389, or residents can find an online form here.
Ohio’s online form can be found here. The phone number to Ohio’s Attorney General is 1-800-282-0515.
Check back to see more hotlines as they become available.