It could be some time before sports betting returns to two of West Virginia’s casinos.
According to a statement, Delaware North, which owns Wheeling Island and Mardi Gras casinos, has notified the West Virginia Lottery Commission it plans to terminate its partnership with Miomni Gaming.
Miomni Gaming is the casinos’ management service provider. They have been in a contract dispute with a third-party technology supplier since early March. That resulted in sports betting operations being down at both casinos and the BetLucky.com mobile app.
Delaware North also said in the statement that it is evaluating all options to provide sports betting services, but they want customers to know that could take several months.
The casinos said they will be honoring and redeeming all resulted bets. Customers will also be given information about how they can access their accounts and withdraw their funds.
Customers can get more information about their accounts and withdrawing funds by emailing email@example.com or by calling (866)-807-4007.
Both Wheeling Island and Mardi Gras also apologized to customers in a statement, and said they “remain committed to our customers and plan to offer sports betting in the near future”.